The vast majority of OpenDNS users have dynamic IPs, meaning their IP address can be changed by their ISP. That’s why we encourage users with dynamic IPs to download our dynamic IP client. That said, the system hasn’t been perfect, and from time to time users would get messages like “Your IP address is taken by another user” when running the client — which wasn’t really a great experience. For one, it meant Web content filtering settings couldn’t be applied. And two, there wasn’t a built-in, instant way to fix the issue!
To help address this, we’ve made some under-the-hood changes to free up IP addresses that were used at one point by OpenDNS users, but are no longer active. Today, if the dynamic IP client attempts to claim an IP address AND we find that the address was previously claimed by another updater client, but has not been claimed recently, we now give you the IP address. The end result? A better experience for the hundreds of thousands of OpenDNS users who have dynamic IP addresses.
If you have a dynamic IP and haven’t downloaded the dynamic IP client, download it for a better OpenDNS experience.

Your Vote Counts!

While the OpenDNS moderators and staff are busy categorizing the Internet, we always need the help of the community and users like you. A few votes a day (or a week) go a long way. Voting is a great way to say “Thank You” to OpenDNS and the other users who work hard to make sure our service is optimal for everyone.
To vote on domains, simply visit Domain Tagging or go to the Community tab in your dashboard. Voting can be fun, and you may find some great sites to visit that you had never heard of! As they say in Chicago — vote early and vote often.
OpenDNS in the News: The New York Times
Ever wanted to learn more about OpenDNS CEO David Ulevitch? He was asked to tell his story in the The New York Times Sunday Business section in February. In the first-person column “The Boss,” David talked about his first job, why he started his first company (out of a dorm room!), and the challenges he faced when he was replaced as CEO — and then asked to return just over a year later. Read about David’s story in The New York Times.

Meet an OpenDNSer: Michele Law

Building partnerships with hardware and software providers, figuring out how to scale our internal business processes and coming up with new ways to market and sell the OpenDNS Enterprise product are all in a day’s work for Michele Law, OpenDNS’ newly promoted Chief Operating Officer.
Tell us a little bit about yourself.
I’m an electrical engineer by education and training (I can still fix any home appliance or electronics myself ) and now run business operations for OpenDNS. I love building businesses around technology, the fast-paced chaos of start-up life, traveling the world and skiing down black-diamond runs in Tahoe.
What’s a typical day in the job of the OpenDNS COO?
My days usually involve managing deals with new customers and partners, ensuring our internal business processes and systems are running efficiently, recruiting for new team members and looking for new business opportunities for OpenDNS.
What’s the best thing about working at OpenDNS?
Our customers and our team at OpenDNS. It’s amazing to be able to work with such enthusiastic customers and a great team that works hard and has fun together.
Learn more about who partners with OpenDNS.

Customer Spotlight: Vanderbilt University

Vanderbilt University is a private research university and medical center with more than 12,500 full and part-time students; their faculty numbers 3,300 and the university employees more than 20,000 full and part-time staff. The diverse needs of these three different groups required a flexible solution that could be deployed in different ways for different audiences. Director of IS Salvador Ortega additionally needed a solution that didn’t require hardware or agent-installs. With OpenDNS Enterprise, he’s protecting students on campus from malware infections while preventing Vanderbilt staff from cyberslacking (thanks to Web content filtering). As an added benefit, managing OpenDNS Enterprise takes less time than other options, meaning Ortega and his team can tackle additional IT projects.

Hello Google Apps administrators!

We’re back with this month’s edition of Google Apps news and updates. We hope you enjoy it and pass on the word to your users. As always, we’d love to know what you would like to see in upcoming newsletters and we welcome you to submit your feedback. Thanks to all those who submitted valuable feedback on the last edition.

To stay on top of announcements, you can get new feature notifications by email, subscribe to the RSS feed, or follow us on Twitter.

Thanks for reading,
Paul M.
The Google Apps Team

• Email Authentication
• Restrict Email Delivery
• Google Chrome Browser
• Docs improvements
• Google Apps Marketplace
• Using Google Apps
• Tips & Tricks

Get more for your business
Upgrade to Google Apps for Business and get 24/7 phone and email support. Plus, add 3x more email storage per inbox, a 99.9% uptime SLA*, and more.Start today.

New features in Google Apps
DKIM Email Authentication
We recently made it possible for all Google Apps domains to enable and sign their outgoing email with DKIM signatures. This helps authenticate email from that domain, so their sent mail is much less likely to get caught up in recipient’s spam filters. You can find this feature in the "Advanced tools" section of your admin control panel. Administrators must enable it there but also have to make some changes to their DNS records with their domain host. If you purchased your domain name from one of our registration partners while signing up for Google Apps, some of the steps are not necessary. For a complete overview of this feature and how to set it up, please visit this Help Center article.

Restrict Email Delivery
One of our most common feature requests was the ability to restrict the ability for certain groups of users to send email. We’re happy to have recently launched this feature for Google Apps for Business, Education and Government editions. Admins can now create policies specifying which domains their users are allowed to send mail to as well as applying these policies to different organisations within the domain.

For example, management at a retail business can have unrestricted email access while store employees can send and receive email within the business, but not to outsiders. More information on this feature here.
Google Chrome for Business
This web browser is now available for download with support for the following administrator functionality:

• MSI Installer: A standalone installer that allows admins to install the Chrome browser at a system-level across the organization.
• Group Policies: These allow admins to configure common behaviours across the organization such as default search provider, default homepage and many more.
• Policy Templates: ADM and ADMX templates are included in order to help admins easily configure these policies that manage security and privacy including the ability to disable auto-updates.

More information on these features and how to deploy Chrome to your business here. Note that support for Chrome is only available with Google Apps for Business.
Google Docs improvements
Users can now view any video files that they’ve uploaded to the documents list directly in the browser. These videos go towards the 1GB storage limit for uploaded files and must be in asupported format. Additionally, we recently introduced a new look and improved experience for revisions in Spreadsheets. Your users can now see all of the changes that collaborators have made cell-by-cell. To see the new interface, go to ‘File’, then ‘See revision history’ when editing a spreadsheet.

Google Apps Marketplace

• Shop the Google Apps Marketplace to extend your Google Apps functionality
  • Discover, purchase, and deploy over 200 applications easily found in the Marketplace, including CRM, project management and accounting.
  • Manage integrated applications that provide single sign-on convenience and access through the universal navigation bar as well as other integrations
• Tackle this tax season with integrated finance apps from the Google Apps Marketplace
  • Imp Use applications such as Outright, Harvest and Shoeboxed to organize, automate, and streamline your financials for the 2011 tax season. Learn more on the Google Enterprise Blog.
• Apps Marketplace featured Marketplace customer story of the month: Invoicera
  • Invoicera is an online invoice and billing solution that helps businesses achieve quick invoicing and streamlined workflow processes.

How are other customers using Google Apps?

Broadway Malyan is an award-winning international practice of architects, urbanists and designers with over 500 employees around the world. Discover how moving to Google Apps has increased their efficiency through collaboration, saved them money with a reduced need for travel, and how they created a replacement for their old public folders. Learn more about how they did this here.

Get the most out of Google Apps: Tips and Tricks for your users!

Gmail Search
Your users might be used to sorting messages in their Inbox, listing them by sender, for example, or the date they’re received. In Gmail, you can do essentially the same thing by searching for messages. Searching may sound like more work, but it can actually be easier and a lot more powerful than sorting. Tips on how do to this that you can share with your usershere.
Recent launches

In-Product Help for the Administrator Control Panel
You can now get the help you need without leaving the control panel. If you’re using the "Next generation" control panel, there’s now an FAQs link in the top right corner of the "Organization and users" and "Advanced tools" tabs. This provides quick help related to your current tab, plus the ability to search for additional help articles. The FAQs help widget will be available in more tabs in the coming months.

Help your users

If you have just recently signed up to Google Apps, did you know we also have a Google Apps Learning Center which includes everything users need to make the transition to Google Apps—all from one easy-to-use site. Point users to the site before or at launch time where they’ll find quick-start guides and training videos on using Gmail, Google Calendar, and their other new apps; instructions on migrating data and accessing Google Apps from mobile devices, tips for switching from Microsoft® Outlook and Lotus Notes®, and much more.

Use our publicly available site as is, or customize the site for use within your own domain. For existing customers, it’s also a great resource for your users and has specific sections for Executive Assistants and HelpDesk Reps which may suit your needs.

If you had to guess what the #1 most blocked site of 2010 was, what would you pick?

If you chose Facebook, you’d be right! More than 14 percent of OpenDNS users who used blacklisting to help manage Web content filtering on their networks chose to block Facebook in 2010. Other frequently blacklisted websites include MySpace and YouTube.

We released data about the most blocked websites, along with most blocked categories, most whitelisted websites, and top phishing targets in an easy-to-read report at the end of January.

Check it out! (PDF) (Scribd)

Simple Solutions for DNS Outages

Many OpenDNS users discovered us after they suffered an Internet outage thanks to their ISP’s unreliable DNS service. These same users discovered that choosing OpenDNS meant the end of unreliable DNS — and the beginning of an overall better Internet experience.

Thanks to Twitter, we can frequently see when ISPs are having DNS outages. When this happens, we tweet out (via @OpenDNS – follow us!) and try to help by suggesting OpenDNS. To aid in these efforts, we’ve created a new mini-website that we can use to reach out to people who are posting about their outage on Twitter from a smartphone. You can find it at:

Use.OpenDNS.com or http://208.69.38.205

By popping that IP address into their browser, DNS-less ISP customers can learn how to set up OpenDNS — and get back online.

Bookmark the page and be a hero to a friend, the next time their ISPs DNS service fails!

OpenDNS Went to Davos Last Month!

In August of last year, OpenDNS was named a World Economic Forum Technology Pioneer for 2011. Being named a Technology Pioneer is a tremendous honor from the World Economic Forum as only 10 tech companies are named each year. Being given this honor also comes with an invitation to attend the WEF annual meeting in Davos where heads of state and titans of industry meet and share ideas to improve the state of the world.

So, in late January, OpenDNS CEO David Ulevitch headed to Switzerland to attend this exclusive the meeting and take in all the excitement. Highlights included hearing Russian president Dmitry Medvedev speak, spending an hour with Bill Gates, shaking hands with former President Bill Clinton, meeting Juniper Networks CEO Kevin Johnson and Akamai CEO Paul Sagan, and much, much more.

Read more about David’s experience on the OpenDNS Blog.

Meet an OpenDNSer: Mark Neumann

The engineers at OpenDNS are some of the smartest in the industry (we’ll admit that we’re a little bit biased in our assessment.) But being smart isn’t enough — having a great manager is a big part of the equation. Luckily they’ve got Mark Neumann, OpenDNS’ vice president of engineering to help them out.

Describe yourself in five words or fewer.
Trustworthy, loyal, helpful, friendly, courteous … wait, just say I’m an Eagle Scout.

What’s your job at OpenDNS?
To make sure that engineering and operations provides an awesome service and keeps up with our CEO David’s vision for the company.

What qualities do you look for when hiring new engineers for your team?
It’s not original, but "smart and gets things done". We are looking for engineers who have already demonstrated not only an ability to learn and to solve difficult problems, but also people who are passionate about what they do and who make the extra effort. Typically these are people with a startup background as many large companies tend to narrowly define the roles of their engineers, training them to work inside that role. People with startup backgrounds are familiar with doing whatever needs to be done, from programming to testing to marketing to sweeping floors (we do have janitors). Finally, a culture and personality fit is very important as the team is relatively small and spends a lot of time together.

Think you’ve got what it takes to join Mark and the Engineering team at OpenDNS? Get in touch!

Customer Spotlight: Evans Fruit Company

Founded in 1949 in Washington State, Evans Fruit Company is one of the U.S.’s top apple producers. With a large number of geographically disperse locations, the company needed reliable DNS that worked with multiple ISPs. Using OpenDNS means that DNS errors are handled consistently across the company, regardless of ISP. I.S. Manager Jeremy Hines is also using OpenDNS Web content filtering at Evans Fruit Company’s remote locations, and as a back-up for their filtering appliance at their main and satellite offices. "OpenDNS has made my life much easier," Hines said. "There is another layer of protection for my network, also I don’t have to manage DNS appliances anymore."

Photo by Flickr user Ernst Vikne

Greetings Gators,

2010 was a big year for HostGator. We have some exciting announcements in store for you in 2011, and a recap of some of the great events of 2010.

2010 Recap:

HostGator saw Record Growth:

In 2010, we grew by 2 MILLION Domains! We grew from 2.9 Million Domains Hosted in the beginning of 2010 to 4.9 Million+ Domains Hosted at the end of 2010!

We have grown to over 500 employees, and we’re growing every day! We had our largest training class ever start on Monday January 24^th, 2011 with 64 new HostGator support reps! This means much quicker response times for you, our valued clients.

Here are some of our Houston Office Employees!

We opened a new HostGator office in Austin, TX:

We sponsored a NASCAR Team:

As you may have seen, HostGator is popping up on billboards ALL OVER the United States:

HostGator in a city near you!

HostGator Sponsors UFC Fighters and Snappy Makes his debut in Video Games!

HostGator Gives Back: We’re proud to have had the chance to help great causes:

Snappy goes Pink for National Breast Cancer Awareness Month and HostGator donates to breast cancer research:

HostGator Donated $100,000 to the American Red Cross Haiti Relief and Development fund (http://blog.hostgator.com/2010/01/25/helping-haiti/)

2011 – The year the Gator Takes over!

We have incredible things in store in 2011 for our clients and as a company. We are continuing to do everything we can to stay the best web hosting company in the world. As you’ve become accustomed to, we’re going to continue releasing new products and services (domain name registrations!), introduce new tools and features for our clients and make your life easier with the introduction of our NEW HostGator Account Manager (HAM).

Our new HostGator Account Manager will allow you to manage all aspects of service with HostGator. HAM will allow one centralized location for you to manage your billing details and make payments, manage your dedicated servers or VPS accounts (reboots, etc.), domain name management – including registration and transfer of domain names, support tickets and your HostGator affiliate account!

HostGator Account Manager will be released to all clients this month, February 2011.

Here is a sneak peek of HAM, your new HostGator Account Manager!

DOMAINS!

You may have heard us mention about domain name registrations in our newsletter last month. We’re working hard on launching this as soon as we can. HostGator WILL be launching our own domain registrar very soon allowing you to transfer all of your domains to HostGator!

Free Search Traffic Tools

Shared hosting customers have a new section in their control panel called Search Engine Optimization (SEO) Tools. We are making these tools available through our partnership with Attracta.

Attracta helps you get more traffic from search engines with a wide array of easy-to-use tools and tutorials.The “Get In Google” tool crawls your site, gathers information about each of its pages and reports this information directly to Google, Bing and Yahoo!. This ensures more of your pages can be found by potential customers. Attracta’s “Google Scorecard” shows you how to fix common issues that can affect your search engine rankings, such as broken links and meta tag problems. Other tools help build inbound links and allow you to see when the major search engines visit your site.

To begin using your free Attracta tools simply login to your HostGator control panel and click one of the tools in the Search Engine Optimization (SEO) Tools section.

Attracta provides 100% of customer support for these tools. If you have any questions please contact them by clicking Help in your Attracta tools or by emailing support@attracta.com

Become a Gator! We’re Hiring!

We’re growing faster than ever and we are still in search of Linux administrators with experience in cPanel/WHM. If you’d like to get paid doing what you already have a passion for, go ahead and check out our jobs page.

Not experienced in Linux administration? Not a problem! You can still get paid by HostGator for referring potential candidates that successfully complete 90 days of full-time employment. We are currently offering $2,500 for each qualified Admin you send us, and $500 for chat/phone techs. For more information on this, and to get started with your referrals, visit ourreferral page.

We are also looking for PERL Developers!

We are now hiring Perl/C developers in Austin, TX. Relocation, competitive salary, and full benefits provided. Please email dev@hostgator.com to apply today.

Know someone who needs web hosting? Want to make money?

Join our affiliate program and get paid for sending people to HostGator! Refer your friends, family, co-workers or anyone who needs web hosting and receive up to $125 per referral! Simply sign up at http://www.hostgator.com/affiliates.shtml

That’s all for this month,

• The HostGator team!

I’m a volunteer.

I don’t get paid a cent for my work at Wikipedia, and neither do our thousands of other volunteer authors and editors. When I founded Wikipedia, I could have made it into a for-profit company with advertising, but I decided to do something different.

Commerce is fine. Advertising is not evil. But it doesn’t belong here. Not in Wikipedia.

To keep Wikipedia ad-free, we ask for donations every year on the site. We’re sending you this email because we are scaling up our infrastructure this year, and we’re simply not able to raise the whole budget from the banners alone.

We have an easy way to make an automatic monthly donation to Wikipedia, and we’re looking for people who would like to become sustainers. (Of course you can make a one-time donation as well.)

Please make a monthly recurring gift of $3, $7, $13 — or whatever you can:

http://wikimediafoundation.org/wiki/WMFRE/en

Wikipedia is something special. It is like a library or a public park. It is like a temple for the mind. It is a place we can all go to think, to learn, to share our knowledge with others. It is a unique human project, the first of its kind in history. It is a humanitarian project to bring a free encyclopedia to every single person on the planet.

Every single person.

If all of Wikipedia’s 400 million users would donate $1 each, we would have 20 times the amount of money we need. We’re a small organization, and I’ve worked hard over the years to keep us lean and tight. We fulfill our mission, and leave waste to others.

To do this without resorting to advertising, we need you. It is you who keep this dream alive. It is you who have created Wikipedia. It is you who believe that a place of calm reflection and learning is worth having.

This year, please consider making a sustaining monthly donation of whatever amount you like to protect and sustain Wikipedia.

Thanks,

Jimmy Wales
Wikipedia Founder

P.S. — If you can’t commit to a recurring monthly donation, I hope you’ll consider making another one time gift to help us reach our goal before the end of the year. Please make your donation today.

—

Wikimedia Foundation
P.O. Box 894879
Los Angeles, California 90189-4879
United States

I hope this email finds you well.

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Greetings,

We have some exciting news and updates for you this month about our new domain registry service, a sneak peek at our new upcoming domain management control panel, our billing system migration and a tour of our new HostGator Austin Office (now fully loaded, HostGator style).

Our billing system migration is nearly complete! With over 99% of our existing customer base having already been transferred, we expect to be fully migrated to our own GatorBill very shortly. This switch brings a faster and more efficient billing experience for our customers (as we’re sure you’ve already experienced). GatorBill is just one of the many new programs we have developed over the last few years to make your experience here at HostGator better than any other hosting company.

What about that registrar thing?

As many of you are aware, we announced that we would be coming out with our very own, integrated domain registration service. It’s taken us a little bit longer than we anticipated, but that’s because we’re wanting to make it right! We are working incredibly hard to bring this to you as soon as we can and we anticipate this being available within the next several weeks (beginning of 2011).

This new domain registry service is going to allow you to register, transfer and manage your domain names AND your hosting all from within one control panel.

We are also working around the clock to bring out our own domain registrar, LaunchPad (Watch out GoDaddy!)! We are anticipating LaunchPad’s release within the first quarter of 2011. LaunchPad will provide all of the same support and reliability that HostGator customers have come to expect, as well as allowing clients the convenience of registering and managing all of their domains right along side their hosting. We know this is going to be great for us as well as our customers, and we simply can’t wait.

Here’s an exclusive, sneak peek at our new upcoming domain management control panel:

Click here to see all screen shots.

All set in Austin, TX.

We’ve moved in! We last showed you our Austin office shortly after we purchased it and it was still nearly empty. We’ve now loaded the office with only the best (HostGator Style!) and we wanted to share with you what our Austin office now looks like.
A few highlights about our Austin office and pictures:
102,000 SQFT Office building in Austin, TX

World Class 1100 sq ft Gym complete with lockers and showers (gators sweat a lot)


Game room with arcade games, air hockey, ping pong table and a full size pool table.



Vending machines that take credit cards (Gators only carry 100s).

Click here for all of the new Austin photos!
Come Join us

Now that you’ve gotten to see inside of our cool new office, why not come and work here?! We’re Hiring!
We’re growing faster than ever and we are still in search of Linux administrators with experience in cPanel/WHM. If you’d like to get paid doing what you already have a passion for, go ahead and check out our jobs page.
Not experienced in Linux administration? Not a problem! You can still get paid by HostGator for referring potential candidates that successfully complete 90 days of full-time employment. We are currently offering $2,500 for each qualified Admin you send us, and $500 for chat/phone techs. For more information on this, and to get started with your referrals, visit our referral page.
We are looking for PERL Developers!
We are now hiring Perl/C developers in Austin, TX. Relocation, competitive salary, and full benefits provided. Please simply emaildev@hostgator.com to apply today.

If you have any questions regarding anything in this newsletter, we invite you to email newsletter@hostgator.com.

That is all for this month,

– The HostGator team!

HostGator Around the Web

Did you know that HostGator has an active presence on both Twitter and Facebook? Consider following us on Twitter and/orbecoming a fan of HostGator on Facebook to get the latest HostGator news and updates.

VOIP Service

For a limited time, VOIPo is offering all HostGator customers acomplete package of 3 services for the price of 1. Simply order a VOIPo phone service package (unlimited calling to US/Canada starting at $8.25 per month) using coupon code GATORPACK and get these services free:

1.) FREE Toll-Free Number (Only pay for minutes used)

2.) FREE Fax-to-Email Number (Only pay for minutes used)
This is a great way to save lots of money and have all your
communication needs covered. Statistics show that having toll-free and fax numbers can drastically increase your sales.

Since both of the free services offered normally sell for $4.95 per
month each, this is a VERY limited promotion and will end soon. To take advantage of this, you must use coupon code GATORPACK when ordering VOIPo phone service.

Visit http://www.voipo.com/hostgator to learn more.